General
The faculty and residents will be informed that the Program is sensitive to issues pertaining to resident stress, including mental or emotional conditions inhibiting performance of learning, and drug- or alcohol-related dysfunction.
The Program Director and Department Chairman are available for discussions with the residents and faculty pertaining to resident well-being.
Each resident has requested or been assigned to a faculty advisor. The mentors are encouraged to meet with their resident at least twice during the academic year to informally review the progress of the resident. Issues relating to well-being should be discussed.
The University of Maryland Medical System Employee Assistance Program is a free, confidential counseling and referral service available to residents and their family members. The type of problems the Program deals with includes stress, depression, anxiety, marital and family counseling, and drug or alcohol dependence. The contact number is 410-328-5860.
The University of Maryland Medical System Professional Assistance Committee is available to assist residents who may be at risk of becoming impaired due to the use of alcohol or drugs, emotional distress, or physical disability. The contact number is 410-328-5860.
Dr. Rima Koka, Department of Pathology Residency Program Director, is available to the neurology residents should they wish to discuss a problem in a confidential manner. She will serve as an advocate for the resident. (In turn, Dr. Cronin will act in a similar role on behalf of the Department of Pathology residents.) Dr. Koka’s email is: mkoka@umm.edu.
Residents will be informed twice during the academic year (at the end of September and March) that the Department is committed to their well-being and has identified resources should a problem develop. The resources will be outlined in the memo. The residents will be asked to sign and date the memo and this document will be kept in their file.
Career and Life Planning
A resource link is available on our physician career website at www.ummsphysician.jobs
Complaint/Concern Resources
Your program director is also available to you as a resource to resolve concerns. The program also provides opportunities for you to provide anonymous feedback about the program or faculty through evaluation processes throughout the year.
You may always contact Maureen Hyson, Director of GME, at 410-328-0978 or by email mhyson@umm.edu; or your HR Business Partner, Stacey Caprino at 410-328-1602 or by email at Stacey.Caprino@umm.edu.
The House Staff Association is also a resource. They can also be reached by email: hsa@umm.edu.
Additionally, if you also may contact the following individuals to request assistance if required if other avenues have not been satisfactory in addressing your concerns:
DIO - Dr. Mary Njoku; message via TigerConnect or email: mnjoku@som.umaryland.edu
Associate DIO – Dr. Michael Bond; phone 667-214-2184; email: mbond@som.umaryland.edu
Senior VP of Medical Affairs - Dr. Kevin Stierer: phone: 410-328-4641; email: kevinstierer@umm.edu
UMMSafe: This is the medical center’s patient safety event reporting system. Report and identify issues that have led to, or could lead to, patient harm. The reports are used to identify the opportunities for improvement in order to make our clinical environments safer and improve the quality of care. UMMSafe also includes a tab for sharing professionalism compliments to recognize a person for professional conduct. You can find the UMMSafe link on the UMMC Insider main page: http://intra.umms.org/ummc or in the “links tab” in EPIC.
Corporate Compliance: If there are concerns about business ethics or compliance with practice laws or regulations, you may anonymously report the concerns by calling 8-3889 or 877-300-3889 or online at www.reportIT.net. Use UMMS for the Username and Password.
MedHub: To Submit an Anonymous Compliant or Concern to the GME Director or Program Director in MedHub through the Messaging Portal:
Log in to MedHub https://www.medhub.com/medhub-login
From the Home page on the left-hand side of the screen, you'll see the "Messaging" feature
Select "Post New" and a pop up box will display
Select the recipient from the drop down (you can select an anonymous message option)
Type your message and hit "Post Message". The message is delivered anonymously through the MedHub system.
UMMC Employee Assistance Program (EAP): To confidentially report impairment (self or others), EAP is a free and confidential counseling and referral service for all hospital employees. They are available 24 hours a day, 7 days a week at 667-214-1555.
Professional Assistance Committee: Serves as a resource and an advocate for the physicians who may be at risk of becoming impaired due to the use of alcohol or drugs, emotional distress or a physical disability. Anyone that is concerned about a physician's health or well-being is encouraged to call the Professional Assistance Committee for advice and consultation at 667-214-1555.
House Staff Association Events
Wellness Resources
UMB Launch Your Life has many different activities. Registration is usually required and site has a list of available options.
UMB Wellness also has course options on a variety of topics. (Requires UM ID login)
Last Updated: March 8, 2024